Table of Contents

Quality Management Guidelines (2022)

• Preface 17
• Introduction 39
• • 1.1 Introduction 39
  • 1.2 Quality Definition 410
  • 1.3 Quality Management Objective 410
  • 1.4 Relationships with Other CM Functions 410
• Quality Culture 1016
• • 2.1 Defining a Quality Culture 1016
  • 2.2 Culture of Quality: Employee Empowerment 1016
  • 2.3 Participative Quality Cultures: Teamwork and Collaboration 1117
  • 2.4 Quality Control - Turning Culture into Practice 1218
  • 2.5 Partnering 1319
  • 2.6 Public Relations 1420
• Pre-Design Phase 1723
• • 3.1 Introduction 1723
  • 3.2 Clarifying Owner Objectives and Concerns 1723
  • 3.3 Scope of Services – The CM Contract 1824
  • 3.4 Selection of a Design Team 1824
  • 3.5 Quality Management Plan 1925
  • 3.6 Pre-Design Conference 2127
  • 3.7 Management Information System (MIS) 2127
  • 3.8 Pre-Design Data 2329
• Design Phase 2632
• • 4.1 Introduction 2632
  • • 4.2 Design Procedures 2632
  • 4.3 Owner Authorization and Approvals 2733
  • 4.4 Funding 2834
  • 4.5 Quality Management System (QMS) 2834
  • 4.6 Initial Design Meeting 3137
  • 4.7 Establishing Construction Duration and Scheduling 3238
  • 4.8 Cost Estimates 3238
  • 4.9 Sustainability/Resiliency, Certification, and Commissioning Requirements 3339
  • 4.10 Changes in Design, Scope, or Criteria 3339
  • • 4.11 Value Engineering 3440
    • 4.12 Review Meetings 3440
    • 4.13 Quality Audits 3541
    • 4.14 Review of Design Submittals 3541
  • 4.15 Nonconforming and Corrective Work 3844
  • 4.16 Communications and Document Control 3945
  • 4.17 Reports 3945
  • 4.18 Permits and Approvals 4046
  • 4.19 Design Support During Construction 4046
  • 4.20 Construction Quality Management Specifications 4046
  • 4.21 Construction Inspection and Testing Requirements 4147
  • 4.22 Close-out and Warranty Management Planning 4147
• Procurement Phase 4551
• • 5.1 Introduction 4551
  • 5.2 Procurement Planning 4551
  • 5.3 Advertisement and Solicitation of Bids 4652
  • 5.4 Instructions to Bidders 4854
  • 5.5 Select Bidders List 4955
  • 5.6 Pre-Bid Conference 5056
  • 5.7 Proposal Document Protocol and Bid Opening 5056
  • 5.8 Pre-Award Conference 5157
  • 5.9 Contract Award 5258
• Construction Phase 5561
• • 6.1 Introduction 5561
  • 6.2 Contractor Quality Control/Quality Assurance (QC/QA) 5561
  • 6.3 Pre-Construction Conference 5662
  • 6.4 Construction Planning and Scheduling 5662
  • 6.5 Inspection and Testing 5763
  • 6.6 Reports and Recordkeeping 5965
  • 6.7 Document Control and Distribution 5965
  • 6.8 Changes in Work 6066
  • 6.9 Nonconforming and Corrective Work 6066
  • 6.10 Quality Audits 6167
  • 6.11 Progress Meetings 6268
  • 6.12 Progress Payments 6369
  • 6.13 Final Reviews, Documentation, and Punchlist Work 6369
  • 6.14 Special Operations Control 6470
  • 6.15 Commissioning 6470
  • 6.16 Disputes Avoidance and Resolution 6571
  • 6.17 Documentation 6571
  • 6.18 Beneficial Occupancy 6571
  • 6.19 Substantial Completion 6672
  • 6.20 Final Acceptance 6672
• Post-Construction Phase 7076
• • 7.1 Introduction 7076
  • 7.2 After Action Report with Owner 7177
  • 7.3 Final Report and Recommendations 7177
  • 7.4 Warranty Management 7278
• Appendix 7581
• • Introduction 7581
  • Quality Management Plan (QMP) Outline 7682
  • Submittal Log 7783
  • Concrete Batch Plant Inspection Checklist 7884
  • Precast Concrete Plant Inspection Checklist 7985
  • Spray Applied Fireproofing Inspection Checklist 7985
  • Structural Steel Shop Fabrication Inspection Checklist 8086
• Glossary 8187
• Index 8389